Coronavirus Disease 2019 (COVID - 19)

What you need to know about the Coronavirus Disease (COVID-19):

  • The City of Warrensville Heights is working closely with the Cuyahoga County Department of Health to monitor and help prevent the spread of the disease 
  • The current risk to the U.S. general public is low; however, the CDC advises all Americans to prepare for the possibility of a COVID-19 outbreak in their communities. Ohioans should stay calm, take preventive and preparation measures, stay aware of what is happening in their communities, and seek credible sources of information.
  • There are confirmed cases of COVID-19 in Ohio. The Ohio Department of Health will update its webpage by 2:00 p.m. every Tuesday and Thursday to reflect the number of people currently under investigation for possible infection and the number of people who are or have been under public health supervision due to travel history. 
  • Check for updates from the Ohio Department of health here
  • For more information visit the CDC 

SNAP and Medicaid Guidance:

Due to the coronavirus pandemic, the State of Ohio and Cuyahoga County have issued new guidance surrounding the public benefits many Ohioans rely on, including Supplemental Assistance for needy Families (SNAP), Ohio Works First (OWF) and Medicaid.

Medicaid recipients can now utilize telehealth services even for first-time appointments. Redeterminations are suspended for 180 days, Medicaid benefits will not be lost if the renewal process isn’t able to be completed.

For SNAP and Ohio Works First, redeterminations are suspended for six months.


TELEMEDICINE. Medicaid patients can use telehealth services even for first time visits.

REDETERMINATIONS ARE SUSPENDED FOR 180 DAYS. Medicaid Benefits will not be lost if the renewal process is not able to be completed.


REDETERMINATIONS ARE SUSPENDED FOR SIX MONTHS. Meaning if benefits were supposed to expire in March they now expire in September, April they now expire in October, and for May they will expire in November.




Information for Senior Centers

As news develops regarding COVID-19, you should be aware that the County Department of Emergency Management is working closely with the County Board of Health and will be sending us timely updates as they pertain to our County. As we receive these updates, we will share them with you. This afternoon the County opened the Cuyahoga County Emergency Operations Center and Joint Information Center in response to the three cases of COVID-19 found in Cuyahoga County. The Emergency Operations Center is not open to the public, but is designed to “support and manage county-level disaster response and recovery efforts”.

We recommend that senior centers follow their organization’s internal policies and procedures for this type of emergency or refer to local health departments, the Cuyahoga County Board of Health, and the Centers for Disease Control. Information and tips about coronavirus are also being shared on Cuyahoga County’s social media accounts. Additionally, the Ohio Department of Health (ODH) has opened a call center to answer questions regarding coronavirus (COVID-19). The call center will be open 7 days a week from 9:00 a.m. to 8:00 p.m. and can be reached at 

1-833-4-ASK-ODH (1-833-427-5634). 

Coronavirus Prevention Tips – 

Health officials are encouraging individuals to use common mitigation techniques to avoid the transmission of illnesses. Some of these techniques include:

  • Sneeze or cough into the bend of your elbow to keep germs from spreading
  • Regularly wash your hands with soap and water.
  • Remember to wash your hands for 20 seconds.
  • Don’t share cups, spoons, forks, etc. with anyone.
  • Don’t make food for anyone if you are sick.
  • Don’t go to work or school if you are sick.
  • Contact your doctor or visit an Urgent Care or Express Care if you are feeling sick.

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