NOPEC Information

History of Utility Aggregation in the City of Warrensville

The City of Warrensville Heights became a member of NOPEC’s Electric Aggregation program in 2000 and the Gas Aggregation program in 2010.  Every community, in Cuyahoga County, (with the exception of 2 cities) are in the NOPEC energy aggregation program. 

  • If you received an enrollment letter, this means that NOPEC is your energy supplier.  
  • Your utility company (i.e. Illuminating Company and Dominion Gas) do not change, and their service charges also remain on the top portion of your bill.  
  • NOPEC/NextEra Energy will appear on the supply portion of your bill (closer to the bottom). 
  • Having NOPEC as a your supplier does not affect budget billing, if you are enrolled on this option. 
  • HEAP customers do not qualify for NOPEC aggregation.       

For questions about rates, or to discuss NOPEC’s various products, or to leave the program and go with the utility or another company for supply, you can just call 1-855-NOPEC01 (1-855-667-3201). 

  • The call center is 24 hours/ 7 days a week.
  • There are never any  fees to opt-out of the NOPEC, if at any time that you decide to leave the program.  

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RESIDENTS TO RECEIVE NATURAL GAS AND ELECTRIC AGGREGATION ENROLLMENT LETTERS Eligible residents and small business owners will be receiving natural gas and electric enrollment letters for our community’s energy aggregation programs through NOPEC. Letters will begin mailing in early April for enrollment in the NOPEC electric program and mid-April for natural gas for the period beginning with customers’ June 2023 meter read dates. If you want to enroll in NOPEC’s Standard Program Price, you don’t need to take any action when you receive your enrollment letter. You will automatically be enrolled. Additional information about the aggregation program and available rate options including fixed term, monthly variable pricing, and 100% renewable electric options can be viewed online at nopec.org/letter or by calling NOPEC’s Customer Care Center at 1-855-667-3201. If you don’t want to enroll in the natural gas or electric aggregation programs, you must return the opt-out form attached to your enrollment letter to NOPEC by mail or by fax to 440-774-4422 by the date indicated on your letter

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What is NOPEC? 

NOPEC is a governmental energy aggregation that combines the buying power of over 240 Ohio communities to negotiate competitively priced electricity and natural gas.

Why did I receive this letter from NOPEC? 

You live in a NOPEC member community. This means that the residents in your community voted to allow governmental opt-out energy aggregation. Your community leaders chose to join NOPEC. NOPEC negotiates electric supply rates exclusively for NOPEC community members. NOPEC is required by the Public Utilities Commission of Ohio (PUCO) to send these opt-out letters every 3 years to all residents and small businesses that qualify to participate in the NOPEC electric aggregation.

What do I need to do? 

To enroll as a NOPEC customer, there is no action required from you. You don’t need to fill out or return anything. All eligible electric accounts are enrolled into the aggregation’s Standard Program Price option. You can view additional NOPEC products, including monthly variable, 12- or 24-month fixed term products, and 100% renewable options online at nopec.org/electric or by calling NOPEC’s Customer Care Center at 1-855-667-3201

I want to opt-out of NOPEC, what do I need to do? 

If you want to choose another electricity supplier or remain on the utility’s Standard Service Offer (SSO), fill out the opt-out form included with your letter and return it by mail or by fax to 440-774-4422

Are there any monthly fees that will be added to my bill if I enroll in NOPEC’s Electric Program? 

No. You will be billed for the electricity that you use. There are no additional fees from NOPEC.

Will my service be interrupted when I switch suppliers? 

No, your electric service will not be interrupted. What do I need to do to enroll in NOPEC? If you received an enrollment letter in the mail, you do not need to do anything to enroll in NOPEC’s electric program. Your account will automatically be enrolled for the next three-year term starting with your June 2023 meter read date.

If I’d like to speak to someone regarding my questions, who can I call? 

Call NOPEC’s Customer Care Center at 1-855-667-3201 (1-855-NOPEC01). They are available 24/7 to take your call. We also encourage you to visit our web site at nopec.org for more information.


Reading your bill

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  • A, B, & C: Bill Overview. It includes your address and personal account number, the billing period, the amount due, and the date that the bill is due.

  • D & E: Messages and current PTC rate. Here you find important notifications from the company as well as current Price to Compare rate.

  • F: Account Summary shows the amounts of any unpaid balances, current distribution charges, current supply charges, the total bill and the due date.

  • G: Meter Summary: This shows the usage information measured by the electric meter at your address.

  • H: Charges listed the utility here include the type of rate you are being charged, the monthly customer charge, the distribution charges, and the total.

  • I: Charges from Electric Generation Supplier show the name and address of your electricity supplier, their base rate charged, and the total supplier charges due.

  • J: Account Balances by Company lays out the amounts that have been paid or are owed to your utility and your supplier.

  • K: Shows your usage history per bill over the course of the past year to help you compare your energy use over time and understand trends.

  • L: Payment Stub. Just detach and return with your payment. It also includes your account number, amount paid, amount due, and the due date.